Slack App for Managing Tickets

Listing Details

Describe your business

A mini helpdesk that lets users create and manage tickets directly on Slack. It can enable teams to submit tickets and resolve them without ever leaving Slack.

Functionalities in the Floater:

• Assign tickets to each other.
• Set due dates (reminders).
• Collaborate in threads.
• Close and reopen tickets.
• Filter tickets via priority, assignee, and more.

Why are you selling the business?

I am selling this project because I am busy with my full-time job and no longer have time to maintain this project.

What is included in the sale?

• Domain name
• Source code
• All related data
• Email account
• All related design work

What is the technological stack?

• Nodejs
• Slack api
• Amazon AWS

What actions are required to keep the business working?

It's a low-maintenance business. Just keeping servers ON is sufficient to keep the business running.

How does your business make money?

Subscription model

What have marketing initiatives been used for this business?

Free trials to engineering teams, answering relevant questions on Quora, list on product hunt

How can the future owner improve this business?

You can do marketing in the initial few months to reach at least 1K users and then start a subscription model to convert them into paying customers. The drop-off would be minimum because it integrates nicely with Slack. Unless pricing is too high for startups they would likely stick with the offering.

How can the buyer take this project further?

You can do marketing in the initial few months to reach at least 1,000 users and then start a subscription model to convert them into paying customers. The drop-off would be the minimum because it integrates nicely with Slack. Unless pricing is too high for startups they would likely stick with the offering.